Mobile AppPortal
Managing work orders in the portal
Managing work orders in the portal
Finding a work order
Editing a work order
Changing the status of a work order
Returning a work order to the utility
Understanding the statuses of all work orders
Managing appointments via the call center
Managing appointments via the call center
Scheduling appointments with citizens by phone
Rescheduling existing appointments
Canceling appointments
Dispatching work orders
Dispatching work orders
Assigning work orders from the list view
Assigning work orders from the map view
Assigning work orders with scheduled appointments
Reassigning work orders to another technician
Working with skipped work orders
Working with skipped work orders
Reviewing skipped work orders
Reassigning skipped work orders
Summarizing skip reasons across all work orders
Managing completed work orders
Managing completed work orders
Finding and searching completed work orders
Reviewing completed work orders
Editing completed work orders
Inventory Management
Inventory Management
Checking inventory status
Reviewing inventory history for a work order
Assigning and reassigning inventory

Assigning work orders from the list view

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Assigning work orders from the list view

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