Field service management solution

Bring order to your field operations

A simple solution to schedule jobs, guide technicians, and update asset information — all in one place
field service management solution utility
new meter
New Meter Deployment
preventive maintenance
Preventive Maintenance
thermostat
Smart Thermostat Installations
leak detection
Leak
Detection
meter retrofit
Meter
Retrofit
solar panels
Solar Panels Inspections
emergency response
Emergency Response
EV Chargers Deployment
Streamline scheduling & dispatching with a powerful platform
Replace messy paperwork with a reliable digital platform that optimizes day-to-day job assignments. Plan and generate preventive maintenance work orders or assign emergency repair requests in real-time. Let Fieldman help your organization track and manage work orders across multiple departments.
dispatcher utility WOM
Empower technicians to succeed with no-code workflows
Take control of asset maintenance planning and adjust goals based on the teams' performance. Use maps to assign emergency jobs to crews in the area, automatically notify customers of any unplanned delays, and have greater visibility of work progress and scheduled tasks. Use the Feildman platform to ensure that important projects are delivered on time.
technician utility FSM
Arm field workers with mobile app
The mobile app makes documentation in the field simple, even in areas with no internet coverage, and allows workers to focus on repair and maintenance. Crews can upload asset pictures, collect necessary data, record consumed inventory, and more, - all with an intuitive mobile solution. Establish real-time communication between the office and the field.
Liberate dispatchers, empower  field techs & gain full visibility
Interactive dashboard for strategic decisions
Replace messy spreadsheets with a real-time dashboard that displays up-to-date project data. Easily compare planned versus actual progress, forecast project needs, and visualize key trends. Make smarter decisions by using analytics to predict completion times and identify potential bottlenecks.
Visualize work on the map to streamline dispatching
A map view of available work orders makes it easy to group and assign jobs to technicians in the same area, reducing time spent on the road. This visualization boosts efficiency by up to 60%, especially in complex and dispersed field service projects.
Workflows that empower technicians to succeed
Field technicians thrive with clear, straightforward workflows for every task. Easy to follow and designed to keep things moving, Fieldman’s customizable workflows help them work faster, avoid mistakes, and stay confident — even when the job gets tricky.
Boost efficiency with dynamic scheduling
Fieldman’s dynamic scheduling module analyzes real-time factors like work areas, maintenance needs, inventory, and technicians' skills. It creates efficient schedules on the fly, adjusting to any disruptions and boosting operational efficiency by 20 to 30%.
Smart meter deployment solution for multiple AMI upgrade projects
"In other solutions, we couldn't customize workflows, and technicians had to enter information manually. This wasted a lot of time! With Fieldman, we've never missed any important data & have achieved much greater efficiency."
Trevor Beck
Head of Sales
Smart meter deployment solution for AMI upgrade program
“I used to start my day by checking emails. Now,
I begin it with Fieldman, where we track smart meter deployment progress. We've never known our infrastructure better.”
Ryan Ratcliff
Distribution & Collection Manager
Appointment scheduling solution for gas regulator replacement
“Trading spreadsheets to a Fieldman management platform to schedule and track appointments was an important strategic step for us. Customer interaction history and real-time reporting are life savers.”
Mike Maguire
Vice President
Smart meter deployment solution for multiple AMI upgrade projects
“Fieldman's standout feature is its offline capability, allowing our installers to log meter data without cell service or WiFi. Plus, Fieldman's customer service provides unparalleled support.”
Charles Bowden
President
AQUA METER CONSULTANTS
Smart meter deployment, asset management and  meter readings
“We schedule and track mandatory audits with Fieldman. When our legacy meter reading system was out of support, we integrated Fieldman with the city's CIS to collect meter reads.”
Nikki Gregory
Head of IT
Statesville

We help our clients achieve measurable results

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Privacy Policy

Your privacy is important to us. It is Field Management Systems' policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, fieldman.co, and other sites we own and operate. This policy is effective as of 16 March 2021 and was last updated on 16 March 2021.

Information We Collect

Your privacy is important to us. It is Field Management Systems' policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, fieldman.co, and other sites we own and operate. This policy is effective as of 16 March 2021 and was last updated on 16 March 2021.

Log Data

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device's Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, other details about your visit, and technical details that occur in conjunction with any errors you may encounter. Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.

Personal Information

We may ask for personal information which may include one or more of the following:
— Name
— Email
— Phone/mobile number

Legitimate Reasons for Processing Your Personal Information

We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.

Collection and Use of Information

We may collect personal information from you when you do any of the following on our website: — Use a mobile device or web browser to access our content
— Contact us via email, social media, or on any similar technologies
— When you mention us on social media

We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes.

Please be aware that we may combine information we collect about you with general information or research data we receive from other trusted sources.

Security of Your Personal Information

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.

Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security. We will comply with laws applicable to us in respect of any data breach.

You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services.

How Long We Keep Your Personal Information

We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. If your personal information is no longer required, we will delete it or make it anonymous by removing all details that identify you.

However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.

Children's Privacy

We do not aim any of our products or services directly at children under the age of 13, and we do not knowingly collect personal information about children under 13.

International Transfers of Personal Information

The personal information we collect is stored and/or processed where we or our partners, affiliates, and third-party providers maintain facilities. Please be aware that the locations to which we store, process, or transfer your personal information may not have the same data protection laws as the country in which you initially provided the information. If we transfer your personal information to third parties in other countries: (i) we will perform those transfers in accordance with the requirements of applicable law; and (ii) we will protect the transferred personal information in accordance with this privacy policy.

Your Rights and Controlling Your Personal Informatio

You always retain the right to withhold personal information from us, with the understanding that your experience of our website may be affected. We will not discriminate against you for exercising any of your rights over your personal information. If you do provide us with personal information you understand that we will collect, hold, use and disclose it in accordance with this privacy policy. You retain the right to request details of any personal information we hold about you.

If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person's consent to provide the personal information to us.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time. We will provide you with the ability to unsubscribe from our email-database or opt out of communications. Please be aware we may need to request specific information from you to help us confirm your identity.

If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.

If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.

Limits of Our Policy

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

Changes to This Policy

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.

If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.

Contact Us

For any questions or concerns regarding your privacy, you may contact us using the following details:

Vladimir Kravchenko
[email protected]

Fieldmnan work management platform for asset maintenance and emergency jobs Fieldmnan work management platform for asset maintenance and emergency jobs
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