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portal for operations
Insightful dashboard to slash operational costs
Field service projects are often complex and tough to manage. Making them more efficient and profitable can be an even greater challenge. The best approach is to centralize all project data and visualize it for better decision-making.
Replace messy spreadsheets with a real-time dashboard that displays up-to-date project data. Easily compare planned versus actual progress, forecast project needs, and visualize key trends. Make smarter decisions by using analytics to predict completion times and identify potential bottlenecks.
Visual representation of project status
Inventory reporting
At-a-glance view of overall project health
Get a clear view of your technician’s performance
Metrics and data provide supervisors with an accurate view of each worker’s strengths and areas for improvement. This makes it easier for supervisors to share knowledge and techniques with the technicians who need it most. Build a culture of continuous learning across your team.
Time card and job tracking
Field workers performance and KPI’s
Travel time and location history
No-code adjustable workflows that save every second in the field
Field projects often change over time, whether due to supply shortages or unexpected infrastructure issues. In these situations, inflexible software can become a bottleneck. With Fieldman, workflows are easily adjustable, allowing the entire project to quickly reorganize and stay on track.
Customizable workflow and smart forms
Native offline-first field service app
Data entry validation in real time
Mirror your actual field service operations
Set up a platform that perfectly aligns with your field service projects. Select only the features and apps that are relevant to your business. As operations evolve, Fieldman makes it simple to add new modules. This way, your team stays focused and achieves maximum efficiency.
Custom platform configuration by the Fieldman team
Fast and easy adjustments and upgrades
No-code workflow builder with flexibility to modify after setup
Boost operational efficiency with dynamic scheduling
Fieldman’s dynamic scheduling module analyzes real-time factors like work locations, maintenance needs, inventory, and technician skill sets. It automatically creates efficient schedules and adjusts to any changes on the fly, helping increase the efficiency of your field service operations by 20 to 30%.
Blackout schedule configuration
Technicians availability
Appointment scheduling app integration
Q&A how field service management software helps managers
What are the main challenges project managers face in utility field service projects?
Real-time visibility is a constant challenge. Managers need to track job progress and expenses while keeping both technicians and clients in the loop. As utility projects become more digital, with a growing need to collect accurate field data, managing that data and generating reports for clients becomes even tougher. To achieve full project visibility and ensure accurate data, project managers need an intelligent platform like Fieldman—and we are ready to help!
Are there any miracles that field service software can perform?
Actually, yes! Fieldman allows citizens to schedule technician visits without the need for a call center. With just a QR code from an email or door hanger, citizens can easily book appointments, reducing the cost per transaction from $9 to just $0.10! Another incredible feature of the FSM solution is its ability to optimize scheduling using an advanced algorithm that considers multiple variables, ensuring efficiency at every step and minimizing downtime for technicians.
How does field service management software streamline data management?
The FSM software acts as a central hub, storing all asset and work order information in one easy-to-access platform. It replaces messy paperwork with sleek digital forms: in the field, data is collected and verified through the Fieldman app, then centralized in the portal. This eliminates issues like incorrect data entry and typos. The software also generates automated reports and provides powerful analytics tools, giving managers the insights they need to make smart decisions.
How exactly does field service management software improve scheduling and dispatching?
Field service management software streamlines scheduling by automatically assigning technicians based on their skills, location, availability, and factors like blackout schedules or appointments with citizens. It also optimizes routes to reduce travel time and fuel costs. Plus, the software quickly adjusts schedules to handle emergencies or last-minute changes, keeping your operations running smoothly and efficiently.