Your privacy is important to us. It is Field Management Systems' policy to respect your privacy and comply with applicable privacy laws in the United States and Canada, including when collecting, storing, or processing your personal information across our services—whether accessed via website, mobile apps, or other digital interfaces. This policy is effective as of 16 March 2021 and was last updated on `8 June 2025.
Personal Information: Name, email address, phone number, address, company name, job title, and other information voluntarily submitted by users.
Usage Data: IP address, browser type, device information, time and duration of visits, pages viewed, referral sources, and diagnostic logs.
Mobile App Data: Location data, photos, and offline work logs collected through Fieldman's field service mobile app.
When you visit our website or use our services, our servers (hosted by Microsoft Azure in the U.S. and Canada) may automatically log standard usage data. This includes IP address, browser type and version, time and date, and diagnostic data. While not always personally identifiable by itself, it may be linked with other data to identify individuals.
We may request the following information as part of your interaction with our platform:
— Name
— Email
— Phone/mobile number
— Company name or role
We only collect and use your information where we have a legitimate business purpose or your consent. For example, to respond to inquiries, deliver service functionality, support user accounts, or ensure the security of our systems.
We may collect and use information when you:
— Use our website, mobile app, or platform features
— Contact us via email, phone, or social media
— Interact with third-party tools embedded in our platform
— Book a demo or submit a form
We may combine your submitted information with system-generated logs or other relevant business data to improve our services and support.
We use commercially reasonable safeguards, including encryption and access controls, to protect your data.
Our infrastructure is hosted in secure Microsoft Azure data centers within the U.S. and Canada.However, no method of transmission or storage is 100% secure. We encourage users to manage passwords securely and report any suspected breaches.
We retain data only as long as necessary for its purpose. For example:
— Contact form data: 12 months
— Account records and work logs: up to 36 months
— Backups: deleted within 90 days of user account removal
We may retain anonymized or legally required information beyond these periods.
Our services are not intended for individuals under the age of 13, and we do not knowingly collect data from children. If we learn that such data was submitted, we will delete it promptly.
Our systems and data processing occur in the United States and Canada using Microsoft Azure infrastructure. We take steps to ensure all transfers comply with applicable privacy regulations.
You may request access to, correction of, or deletion of your personal information at any time by contacting [email protected]. We may need to verify your identity before processing requests.
You may unsubscribe from marketing communications via the link in any of our emails. Requests are handled promptly and respectfully.
Our website or communications may link to external websites. We are not responsible for the privacy practices or content of third-party sites.
We may update this privacy policy from time to time. Changes will be posted at the same URL. Where legally required, we will request your consent for material changes in how we use your data.
For any questions or concerns regarding your privacy, you may contact us:
Anna Lyudkovskaya
[email protected]
