3K Water Meters, One Platform: How D&B Utility Delivered Hutto, Texas — On Budget
In 2026, the City of Hutto, TX began replacing 2,922 water meters with new Kamstrup units. Most of that work fell outside a standard contract, covering box changes, lid replacements, and full documentation for every meter. The challenge was to deliver it all without busting the city budget.
Project: Smart Meter Rollout
Solution: Work Order Manadgement (WOM) for Smart Meter Deployment
Key Feature: Customizable workflows for meter installs, box changes, and lid replacements
Location: Hutto, Texas
2,922 Kamstrup meters installed
Project delivered within the city's budget
Full field-verified asset location
The problem with a typical meter install
Most municipalities hire a contractor for a meter deployment, expecting exactly that: meters installed in budget. What often gets left behind are discoveries of outdated infrastructure and the smaller, less glamorous parts of the job — locating aging infrastructure, fixing damaged boxes, replacing worn lids — that a strict "install-only" scope doesn't cover.
How D&B Utility and Fieldman delivered more in Hutto
Between April and July 2026, D&B Utility used Fieldman to manage the City of Hutto's 2,922-meter Kamstrup deployment from start to finish — not just the install.
The Fieldman team configured the WOM system to match project requirements and billing integration, consulted on deployment planning, and built a workflow to document all box changes and lid replacements — work that typically falls outside a standard contract — all while staying within the city's actual budget.
Every address in the project was tracked on a live map inside Fieldman, showing the real-time status of each work order across Hutto: available, assigned, or completed. Each finished install was backed by field photos of the old and new meters, along with a full record tied to the address — previous meter number, new meter number, readings, and job history. That documentation gave the city a clear, verifiable audit trail for all 2,922 installs, with no guesswork about what was done and when.
Fieldman's AMI experience, applied to Hutto
This project reflects how Fieldman works across AMI and water-meter deployments: a platform flexible enough to be configured around each utility's actual requirements, paired with hands-on support and consulting. Fieldman handled the integration and gave the utility direct access to the platform itself, bringing the full visibility that let D&B Utility plan deployments, adapt workflows on the fly, and equip technicians to handle whatever the field throws at them.
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