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Understanding work order management
Understanding work order management
Managing work orders in the portal
Managing work orders in the portal
Managing appointments via the call center
Managing appointments via the call center
Dispatching work orders
Dispatching work orders
Working with skipped work orders
Working with skipped work orders
Managing completed work orders
Managing completed work orders
Inventory management
Inventory management
Manage mobile workers access
Manage mobile workers access
Exporting meter exchange data to CIS
Exporting meter exchange data to CIS
Canceling appointments
Copy linkIn the main menu, under Call Center, select Account Lookup. A list of all project accounts will appear.
- Find the account you need.
- In the Cal column, click the calendar icon with a green checkmark (indicating an existing appointment).
- The Appointment screen will open. Click Cancel Appointment (right side of the screen).
- When prompted, confirm by clicking Cancel Appointment again.
- The Appointment Cancellation screen will appear. Close the window.
